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Florence and Fred. Our own-brand clothing range, available in-store and via Direct.
The process of bringing products to the front of the shelf in order to display them better. Stores will also do this when there is insufficient stock to fill the shelf front to back. Product labels should all face the front so customers can read them easily.
The number of identical products placed next to each other at the front of a shelf, facing toward the customer.
Payment system used for pay at pump.
Software that runs self-service checkouts.
See also self-service checkouts.
The internal phone system which allows one area of the business to call another without having to dial an area code.
A space used to sell our best offers usually found in the foyer or at the end of an aisle.
An opportunity for people based at head office to work together with their colleagues in store to learn about our customers and the operation. Usually taken around Christmas, to support stores at their busiest time.
Previously known as Tesco week in store together (TWIST).
See price integrity (PI).
The time a store should start filling shelves from.
Previously known as demand time.
The point where all staff should assemble if there is a fire alarm.
A weekend when we expect stores to be extra busy, for example, a Bank Holiday.
This is a permanent space for displaying stock, for example, shelving.
A trolley with a table-top.
A promotional space in Extra stores.
A type of Tesco store, either Express, Metro, Superstores, Extra or Homeplus.
A check done by a member of staff on the shelf-edge labels to ensure that the information on the label matches the information on the product. The information checked should be the pre-marked price, Tesco product number/ European Article Number, the product description and the weight or size.
See also European article number (EAN) and Tesco product number (TPN).
Products that need to be stored or displayed at a certain temperature, including fresh meat, fruit and vegetables, milk and bread.
Products that need to be stored or displayed at a temperature of minus 25 degrees Celsius.
A store designed to operate as efficiently as possible that includes all the timesaving layouts, processes and equipment available within Tesco to date.