Tesco Jargon
Welcome to the Tesco jargon buster.
Just choose a letter (or 123) below to get started.
| A | B | C | D | E | F | G | H | I |
| J | K | L | M | N | O | P | Q | R |
| S | T | U | V | W | X | Y | Z | 123 |
Search this page by pressing Ctrl+F on Windows, ⌘+F on Mac, or choosing ‘find on page’ in your browser menu.
E is for…
E grade
See expert pay grade.
E-coupon
A coupon that customers can redeem online by entering a specific code when placing their orders.
Each product
An each product is one sold by a single unit of itself, for example a lemon (PLU 55).
See also unit of measure (UOM).
Electronic article surveillance
See security tag.
Electronic journal
System in-store that logs all transactions through the checkouts. Part of checkout back office.
See also checkout back office (CBO).
Electronic temporary hours adjustment form (ETHAF)
A payroll document on mainframe used to report changes to basic working hours, for example adding overtime, sick days and holiday.
Emergency product withdrawal (EPW)
A request to remove a product from sale as quickly as possible for quality, health and safety or legal reasons. We won’t usually contact our customers to ask them to return any they’ve previously purchased.
See also product recall.
Emotion cycle of change
A skill taught in a Tesco training session to help people understand reactions to change and managing resistance.
Employee networks
Colleagues who have a common interest and who get together to find out information. For example, share knowledge and experience to benefit the individual and the business.
End of…
Series of processes to be completed at the end of a given time period. Commonly end of day (EOD), week (EOW), period (EOP) and year (EOY).
ENTS
Entertainments. A category of products available in stores and online via Tesco Direct.
Essential clothing
Clothing including men’s, women’s and kids’ socks, hosiery, nightwear, kids’ vests, underwear, bras, briefs and baby basics.
ETHAF
European article number (EAN)
A unique 13-digit number allocated to each product and sometimes shown after the Tesco Product Number on a shelf edge label. You may hear people refer to a product’s EAN – this is the European Article Number. Every EAN has an associated TPNB.
Also known as barcode number.
See also TPNB.
Every little helps
Every Little Helps is an expression of our company Values - “No one tries harder for customers” and “Treat people how they would like to be treated”. To bring Every Little Helps alive, we have created a set of promises for our customers and people.
For customers these are:
- The aisles are clear
- I can get what I want
- The prices are good
- I don’t queue
- The staff are great
For staff these are:
- To be treated with respect
- A manager who helps me
- An interesting job
- An opportunity to get on
Everyone is welcome at Tesco
The name we give to all of our work on diversity within Tesco.
Exceptions
See stock exceptions.
Expectations
An agenda item at a Tesco meeting where everyone shares what they expect to get from the meeting.
Expected weekly sales
The amount of a product expected to sell in store in any given week based on trading information. This is calculated using historic actual sales and predicted sales.
Expert pay grade
Pay grades above skilled (D grade) and eligible for skills payments. Used in stores and customer fulfilment centres.
Also known as E grade and F grade.
Express store
A type of Tesco store in the convenience store format. These stores stock a small amount of everyday items and can be on petrol forecourts.
Express store log book
Version of the safe and legal record for Express stores. As well as daily checks to keep stores safe and legal, it includes operational checks.
Also known as Express safe and legal record.
See also safe and legal record.
Extension
A change to a Tesco store to increase its floor space.
Extra store
A type of Tesco store, similar to a hypermarket, Extra stores are our largest and stock the biggest range of non-food products. They tend to be between 60,000 and 120,000 square feet in size.