Tesco Jargon

Welcome to the Tesco jargon buster.
Just choose a letter (or 123) below to get started.

A	B	C	D	E	F	G	H	I
J	K	L	M	N	O	P	Q	R
S	T	U	V	W	X	Y	Z	123

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A is for…

A-%

Absence percentage. The amount of time an employee has been absent from work over the last 26 weeks, given as a percentage of contracted hours.

ACAYG

Automated clear as you go. System that automatically applies a store-specific markdown to BWS, frozen food, grocery, health & beauty, household & pet or impulse products that are being corporately discontinued or de-ranged.

See also BWS, corporate discontinuing, de-ranging and markdown.

Accident review board

A weekly conference call when all incidents involving damage to Dotcom vans are reviewed. The review board makes a decision as to whether each incident was preventable or non-preventable and makes recommendations of appropriate action to the store.

Achievements, benefits, concerns, do next

An agenda that can be used for a one-to-one meeting where someone talks though their achievements, the bene ts these have brought, their concerns and the next steps.

Advanced shipping notification

Electronic process that notifies a depot of a delivery as it is being unloaded by the supplier.

Air traffic control (ATC)

A weekly conference call with Store Managers, representing all formats and all parts of the country, which provides a snapshot of benefits and concerns in-store. All stores can also feed back any benefits and concerns via the Workplan and all feedback is collated in the air traffic control report. The benefit of this is that the key issues raised by stores can be addressed by the office.

Alliance site

An Express site selling Esso fuel which is part of the Tesco/Esso alliance.

Ambient

See grocery.

AOP

Assisted order point. A till screen at Tesco Direct desks and operated by Customer Assistants which enables customers to place, pay for and collect their orders.

Also known as direct till.

Apportionment

See stock sharing.

Arm computer

A small computer terminal worn on the arm, used in distribution to help a picker assemble a store order.

Previously known as AMT.

Area Manager

The person who leads Express Operations Managers within a geographical region.

Ask more than tell

A skill taught in Tesco training sessions to help people focus on questioning and listening rather than simply telling.

ASN

Advanced shipment notification, created prior to depot delivery.

Assembly

Putting together an order for a store in depots.

ATG

The customer-management system used by Direct and Dotcom.

Authorisation to work

Form visiting contractors must complete, and have signed by a member of staff, to sign in whenever they start working on Tesco propery. Used to decide if a permit to work must also be completed.

Also known as RP2k741.
See also permit to work.

Autocube

An automated process that calculates how much stock will be held on the shelf in stores.

Availability

Measure of whether a customer can buy a product.

Availability measure

Depot-to-store service level, shown as a percentage.

Previously known as customer service level.

Average weekly sales

The average sales per week calculated over the last four weeks.

Average weight of purchase

The average weight of the products bought.